SUPPORT

If you want to link your Zula Account, you can go to the settings section in the main menu and link your Zula Account from the account section. So you can keep your progress.

After entering the game, you can find the Player ID information on the screen by clicking the profile on the top left of the main menu.

Although very rare, you may encounter payment problems. This may be from us, from you, or related to the payment method.

An invoice will be sent to you by Google Play after purchase (Sometimes it may take longer to arrive). When you enter the e-mail, you will see a screen like the one below. When they share the screenshot of the invoice with our Support Team, they will start the necessary investigations quickly. You can reach our Support Team here.

Although very rare, you may encounter payment problems. This may be from us, from you, or related to the payment method.

An invoice will be emailed to you by Itunes after you make the purchase (Sometimes, it may take longer for this invoice to arrive). When you enter the e-mail, you will find the invoice for your purchase. When they share the screenshot of the invoice with our Support Team, they will start the necessary investigations quickly. You can reach our Support Team here.

When you log in to Zula Mobile, you can see our current maps by entering the map section in the bottom right corner. We have The Old Town, Cargo Ship, Pool Party, Night Club, Gallipoli, Temple, Chinese Garden and Nemrut maps. We will continue our improvements with your suggestions and requests.

You can chat with both your friends and everyone by entering the chat section on the top tab of the Main Menu. In the future, the voice chat system will be added to the game.

Season Achievements are renewed every season. You can earn stars based on your success throughout the season and increase your Pass rank. Seasonal missions progress for all players, but only players who purchased Zula Pass can receive the stars of tier 3 missions. Each mission has 3 different difficulty stages. To move on to the next stage, you must finish the previous stage.

You can open the profile screen by touching your nickname in the upper left of the gamescreen. You can see the General Information and Statistics on the pop-up window.

The number of cards you get changes according to the rarity of the crates. You can see the amount of cards in the crate on the cash purchase screen. There are 5 cards in attachment crates. The amount of cards varies according to the rarity of other crates.

In the Main Menu, five individual sets can be created. You can change the active set in the lobby before the game and inside the game after you die.

You may find the XP/League/Season ranking by touching the ranking button on the Main Menu sub-tab.

They are special crates that you can get as you win the match. You can see the Battle Cases button under your character in the Main Menu and enter. In this section, you can find the crates you have earned as gifts. When you want to open the crate there is a certain time limit. When the time expires, you can open the crate and own the cards. If you wish, you can open the crates early with ZMP or ZMG.

You can earn rewards based on playing time. The award will be determined randomly and you will be able to get it with the button under the character in the main menu.

In the Pass system as you play and complete missions, you can rank up and earn rewards for every new rank. For each season, you can have items specially produced for that season. All our users can benefit from Free Pass rewards. Pass must be purchased for other rewards. Advances are made automatically in the Free and Zula Pass reward pool. Only pass holders can win prizes in the Pass prize pool. Don't worry if you haven't bought a Zula Pass to a certain rank. You can get all paid rewards up to the rank you were at when you bought Zula Pass.

The contract is an agreement where you can complete tasks and earn rewards within the specified time. You can activate contracts using ZMG and ZMP. Remember, the duration begins after the contracts are activated. If you cannot complete the task in time, the contract will be reset. Contracts are renewed periodically.

Enter the Friends menu on the top tab of the Main Menu. In the pop-up window, you can find your friends list, your invitations and the Add Friends section. Adding friends can be done in two different ways. The first method is to add with QR code. You can scan your friend's QR code with your phone's camera and send an invitation. The second method is adding with Player ID information or Player Name you can find in the profile screen.

Control and gameplay settings are set as default. You can change the control settings by entering the Controls tab in the Settings section at the top left and design them according to your own wishes. You can also change Key Positions in the Features section at the top right of this Main Menu. By customizing controls and gameplay, you can make matches more fun and efficient.

You may change the language of the game from the General tab in Settings. Don't forget to tap the Save button after selecting a language.

You can customize all chart settings by entering the Graphics tab in the Settings section. Don't forget to tap the Save button on the bottom right after the change.